FAQ

Astro taxi is one of the leading names among the taxi service in the city. With the best vehicle options, safe service, and a punctual chauffeur, traveling from one place to another will be fun. With Sherwood Park Taxi the cab ride you will experience is something different. Along with the Flat Rate Cab service makes us gain trust among a wide base of customers. Let’s help you learn more about us through the FAQs.

Do you provide the service 24 hours?

YES! We offer a 24-hour airport taxi cab service. So, for an instant trip to the airport, you can trust us anytime. You can even book the taxi in advance so that you get to reach your place on time. We also give preference to long trip reservations.

How early do I need to leave for the airport?

It is better that you go through the airport guidelines. Accordingly, you need to travel from your place to the airport. Let us know when you want us to arrive
Do you provide service on Christmas Day”?
Yes! We are happy to provide you the service 24*7 and 365 days per year.

What is your rate list?

You can go through our rate list section, or before you book the cab you can ask about the same. Whether it is a special request or any other requirement & team will tell you about the price you need for the trip.

Do you accept credit cards?

At Astro Taxi, we accept all debit and credit cards. Our motive is to make your travel the best, no matter what we have to do.

Do you provide the service 24 hours?

YES! We offer a 24-hour airport taxi cab service. So, for an instant trip to the airport, you can trust us anytime. You can even book the taxi in advance so that you get to reach your place on time. We also give preference to long trip reservations.

Do you provide a senior/student discount for the service?

YES! We do offer a 10% discount for both seniors and students traveling through our cab. You can talk to the team about the special flat rate cab discou

What if my flight is delayed or comes before time?

When we reserve your taxi to the airport we take the flight name and number. In case the flight is delayed you can give us a call so that we can get everything managed accordingly.

What information do I need to send while booking a taxi?

Your name, pickup point, destination point, and tell about the number of people who will be traveling, and how many bags you have. This helps us to make you choose the best vehicle for your travel.

Is there any way to avoid a no-show?

To avoid the situation of a taxi not arriving at your place, you should reconfirm it after 20 minutes. Over the call, you can let us know about the reservation details and dispatcher details. From your end, make sure that you give all the correct information. This will help to make sure your cab arrives at your place on time.

What if I don’t get the email confirmation?

Sometimes the mail gets redirected to the spam box. In case after 15 minutes you don’t get one then give us a call. Kindly note that if we are saying the taxi is booked then it means it is done and you won’t be late to reach your place.

What if I leave something by chance in the car?

In such cases, you can contact us and let us know what you have lost. Our lost & found department will get back to you. Just let us know the taxi number and driver’s name so that we can reach out to him at the same time. To give the necessary information, you can call on the number 780-467-2222.

Do you provide a pet taxi service?

Yes! We do. Our pet taxi service is extremely friendly. In case you want to book that then make sure to let us know in advance. This way we can get the additional carrier for the same

What if the driver gave me his number?

Although, this situation is not going to happen as our chauffeurs are extremely professional and they stick to doing the business only. You should call the company directly and get all the necessary information you are looking for.

What if I am not happy with the service?

We are open to improving our service all the time. If your journey was not the way you expected it to be then let us know about the same.