Astro Taxi Sherwood Park

Frequently Asked Questions

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Frequently Asked Questions

Find answers to the most common questions about our taxi services, booking process, pricing, and policies. Can't find what you're looking for? Contact us directly!

Booking & Service

  • How do I book a taxi with Astro Taxi Sherwood Park?
    You can book a taxi by calling us at +1(780)-467-2222, visiting our website, or using our online booking form. We're available 24/7 for your convenience and provide immediate confirmation of your booking.
  • How quickly can you pick me up?
    Our average response time is 10-15 minutes within Sherwood Park. For urgent pickups, we prioritize your request and can often arrive within 5-10 minutes depending on driver availability and location.
  • Do you provide Airport taxi Sherwood park services?
    Yes! We provide reliable Airport taxi Sherwood park services to Edmonton International Airport. You can book in advance for guaranteed pickup times, and all our vehicles are equipped with GPS tracking for your peace of mind.
  • Can I schedule a taxi for a future date and time?
    Absolutely! We accept advance bookings for any future date and time. This is especially useful for airport trips, important appointments, or corporate transportation needs. Call us to schedule your ride.

Pricing & Payment

  • What are your flat rate prices?
    We offer transparent flat rate pricing: $2/km for standard taxis and $2.5/km for minivans. No hidden charges, no surge pricing, and no surprises. You'll know the exact cost before you book.
  • What payment methods do you accept?
    We accept cash, credit cards, debit cards, and digital payments for your convenience. Contactless payment options are available for safety during the current situation.
  • Are there any additional charges for airport trips?
    No additional charges! Our flat rate pricing applies to all destinations including Edmonton International Airport. The price you're quoted is the price you pay - no parking fees or airport surcharges.
  • Do you offer corporate accounts or discounts?
    Yes! We offer corporate transportation solutions with special rates for businesses. Contact us to discuss volume discounts and corporate account options for your company's transportation needs.

Safety & Policies

  • What COVID-19 safety measures do you follow?
    All our vehicles undergo deep sanitization after every ride. Our drivers wear masks and gloves, and hand sanitizer is available in every vehicle. We follow all health guidelines to ensure your safety.
  • Are your drivers licensed and insured?
    Yes, all our drivers are fully licensed, insured, and undergo thorough background checks. They're experienced professionals with extensive local knowledge and training in customer service.

Still have questions?

Our friendly customer service team is available 24/7 to help you with any questions or concerns.